Scenarios 01 Let US Assist You MfanaSamalome , A grade 12 learner from Limpopo, tried to apply online to a university using his phone. He struggled with uploading documents and didn’t know what an affidavit was. Confused and discouraged, he eventually gave up—missing the application deadline. How imAssist Helps: With imAssist, MfanaSamalome could have been guided step-by-step through the application. An Assistant would’ve explained required documents, helped scan and upload them, and ensured everything was submitted correctly—on time. Teballo, unemployed and actively seeking work, tried to register on a job portal. The platform kept giving errors. She wasn’t sure what to write in the experience section and gave up after multiple failed attempts. How imAssist Helps: imAssist could have connected Teballo with someone to assist in real-time—guiding her through the job portal setup, helping create a strong CV, and ensuring her profile was complete and professional. Rendis had a small construction gig but didn’t know how to create a formal quote for his client or where to get help sourcing affordable tools. imAssist connected him with another assistant skilled in construction admin who helped him create a professional quotation and directed him to local suppliers. He got the job!
